FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Q&A
How to get your FREE pattern?
Please subscribe to my mailing list and get a free pattern. Copy and paste this link in your browser: http://eepurl.com/gThHEL
I can’t download notification email
First, check your spam or junk inbox. If you use Gmail, also check your
Social and Promotions tabs. Submit the Contact form and I will email you the pattern. Please allow 48 hours for reply.
Do you offer custom patterns?
I am always open to ideas. Please contact me if you have something in mind. I will make a pattern for you if I can sell it after in my shop. If I like the idea, and you are not asking me to copy other artists' doll clothes, I may be interested in designing a custom pattern. Thank you!
Returns
Can I get a refund for the purchased digital pattern?
Due to the nature of the product, there are no refunds, but if you provide a good reason for the refund I am always happy to help!
How long does it take to process my return?
Please allow 48 hours for a refund. It may take longer if your bank's processing time is different.
What should I do if I purchased a pattern twice?
I am always happy to help! If this happened, please contact me through "Contact" page and I will refund your money or will offer another pattern.